Due to heavy submissions volume and tax season opening two weeks later than usual, ADOR technical staff are actively working towards accepting and processing individual income tax returns as soon as possible. We will inform you when your return has been accepted for processing. Thank you for your patience and we apologize for any inconvenience.
Customer Notice: Due to COVID-19, ADOR's in-person lobby services are by appointment only and in compliance with local municipal and county face covering policies.
The Arizona Department of Revenue (ADOR) is reminding taxpayers to exercise due diligence in the selection of tax preparers.
The IRS indicates roughly 60 percent of tax filers use tax preparation services. While the majority of tax preparers are professional and qualified, there are cases where some have attempted to submit fraudulent returns or promised larger tax refunds by making unsubstantiated changes to the tax return.
Taxpayer responsibilities
Some key questions to ask
In 2018, ADOR’s Criminal Investigation Unit (CIU) stopped more than $1.8 million from nearly 2,000 fraudulent returns submitted by tax preparers. The Department of Revenue continues to introduce new counter-measures to confirm if a tax return is being filed by the real taxpayer and that claimed deductions and credits are legitimate.
ADOR recommends taxpayers with questions contact the department’s Identity Theft Call Center at: 602-716-6300, toll free: 1-800-352-4090 or: https://azdor.gov/individual-income-tax-information/identity-theft.