TPT License Renewal: The Arizona Department of Revenue is advising businesses to renew their transaction privilege tax (TPT) licenses, which are due January 1, 2023, and penalties will be assessed for all renewals after January 31.
Customer Notice: To schedule an appointment, please contact us at [email protected].
The Arizona Department of Revenue’s Customer Care Call Center handles an average of 50,000 to 60,000 calls every month, with many of the inquiries involving complex tax-related questions.
Due to periods of high call volumes during certain times of the year, the agency has some tips for taxpayers to assist them contacting the department:
To address high call volumes, ADOR has introduced several counter measures, including adding more trained call center staff, extending call-back hours for complex tax questions and increasing the number of phone circuits to handle larger call volumes.
The Department of Revenue will continue monitoring the steps it has taken to determine if other actions are required.