Customer Notice: Due to COVID-19, ADOR's in-person lobby services are by appointment only and in compliance with local municipal and county face covering policies.
Arizona has moved the individual income taxes deadline to May 17, 2021, without penalties and interest. The deadline for first quarter tax year 2021 individual estimated tax payments remains April 15, 2021.
The Arizona Department of Revenue has modified current service practices in an effort to protect the health and safety of its customers while continuing to provide information and support to Arizona taxpayers. These measures are aimed at reducing the need for customers to travel or wait in line for in-person service at any of ADOR’s three lobbies in Phoenix, Mesa and Tucson.
ADOR has fully implemented the following taxpayer support services that may be accessed remotely by phone or computer:
To protect the health of staff and customers alike, taxpayers are strongly encouraged to use these resources before considering whether it is necessary to make an appointment to come to any of the ADOR office locations in person.
In-person assistance by ADOR staff will be provided by appointment only at the Phoenix, Mesa and Southern Regional Office (Tucson) if you are unable to resolve your issue through online, email and telephone contact. Appointments can also be made for cash payments.
Please email [email protected] or call (602) 716 –ADOR (2367) to set up an appointment.
The Mesa office is drop-off service only until further notice, but East Valley customers can make an appointment with an ADOR representative in Phoenix through the same email or phone number.
A drop-box is available for payments, forms, applications, and returns without an appointment.
The drop-boxes are available at the three ADOR locations:
Phoenix Office
1600 W. Monroe
Phoenix, AZ 85007
Mesa Office
55 N. Center
Mesa, AZ 85201
Tucson Office
400 W. Congress
Tucson, AZ 85701
For mailing addresses, use mailing address from the form or letter instructions. For general list of mailing addresses, see azdor.gov/contact-us/mailing-addresses.