Customer Satisfaction Surveys

Thank you for taking the time to provide feedback to the Arizona Department of Revenue (ADOR). The results of these surveys will be used to improve customer service and correspondence. 

This page provides a listing of current and recent ADOR customer satisfaction surveys.

Please do not include confidential information or sensitive tax information with your responses. 

Division Activity End Date Method
Administrative Services Department of Revenue PMC Satisfaction Survey Ongoing Email
ECCO E-Commerce Compliance Outreach (ECCO) Survey Ongoing Email
Education and Compliance Aircraft Tax Survey Ongoing Mail to Auditor, 1600 W Monroe St – Division Code 22, Phoenix, AZ 85007
Education and Compliance Collections Customer Satisfaction Survey Ongoing

Email, Mail to Collections, P.O. Box 29070, Phoenix, AZ 85007
Education and Compliance Miscellaneous Use Tax Survey Ongoing Mail to Auditor, 1600 W Monroe St – Division Code 22, Phoenix, AZ 85007
Education and Compliance Taxpayer Education Workshop Survey Ongoing In-person, Email, QR code
Education and Compliance Transaction Privilege and Use Tax Audit Survey Ongoing Mail to 1600 W. Monroe St., Division Code 16, Phoenix, AZ 85007-2612
Education and Compliance Withholding Tax Examination Survey Ongoing Fax to (602) 716-6787
E-Services AZTaxes Business Account Survey Ongoing AZTaxes Link
E-Services AZTaxes Payment Survey Ongoing AZTaxes Link
E-Services AZTaxes Registration Survey Ongoing AZTaxes Link
E-Services AZTaxes Return Filing Survey Ongoing AZTaxes Link
Processing Tax Correction Notices Feedback Survey Ongoing Phone
Unclaimed Property Customer Survey Ongoing Web Link

 

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