Prop 208: On March 11, 2022, the Maricopa Superior Court ruled that Proposition 208 is unconstitutional and permanently barred collection of the surcharge. For more information, click here.
Customer Notice: To schedule an appointment, please contact us at [email protected].
Customer Lobby Entrance: Beginning May 16, customers will be rerouted to the north entrance while building improvements are made.
NOTICE: Windows 11 is not supported for online forms at this time. We are working to resolve the issue.
Thank you for taking the time to provide feedback to the Arizona Department of Revenue (ADOR). The results of these surveys will be used to improve customer service and correspondence.
This page provides a listing of current and recent ADOR customer satisfaction surveys.
Please do not include confidential information or sensitive tax information with your responses.
Division | Activity | End Date | Method |
---|---|---|---|
Administrative Services | Department of Revenue PMC Satisfaction Survey | Ongoing | |
ECCO | E-Commerce Compliance Outreach (ECCO) Survey | Ongoing | |
Education and Compliance | Aircraft Tax Survey | Ongoing | Mail to Auditor, 1600 W Monroe St – Division Code 22, Phoenix, AZ 85007 |
Education and Compliance | Collections Customer Satisfaction Survey | Ongoing |
Email, Mail to Collections, P.O. Box 29070, Phoenix, AZ 85007 |
Education and Compliance | Miscellaneous Use Tax Survey | Ongoing | Mail to Auditor, 1600 W Monroe St – Division Code 22, Phoenix, AZ 85007 |
Education and Compliance | Taxpayer Education Workshop Survey | Ongoing | In-person, Email, QR code |
Education and Compliance | Transaction Privilege and Use Tax Audit Survey | Ongoing | Mail to 1600 W. Monroe St., Division Code 16, Phoenix, AZ 85007-2612 |
Education and Compliance | Withholding Tax Examination Survey | Ongoing | Fax to (602) 716-6787 |
E-Services | AZTaxes Business Account Survey | Ongoing | AZTaxes Link |
E-Services | AZTaxes Payment Survey | Ongoing | AZTaxes Link |
E-Services | AZTaxes Registration Survey | Ongoing | AZTaxes Link |
E-Services | AZTaxes Return Filing Survey | Ongoing | AZTaxes Link |
Processing | Tax Correction Notices Feedback Survey | Ongoing | Phone |
Unclaimed Property | Customer Survey | Ongoing | Web Link |
Share a recent experience you had with ADOR on Google or Yelp!