Department of Revenue to Offer Extended Call Center Hours Through the Remainder of Tax Season

Phoenix, AZ—In our continuing efforts to serve and support Arizona’s taxpayers, ADOR’s Customer Care will be offering extended hours to assist individual filers this tax season starting on Monday, March 31.

While normal hours are 8 a.m. to 5 p.m. Monday through Friday, the following are the extended hours to serve our taxpayers:

• Monday-Friday, March 31 through April 4: Call Center hours will be 7 a.m. to 6 p.m.
• Saturday, April 5: Call Center hours will be 8 am to noon.
• Monday-Friday, April 7 through April 11: Call Center hours will be 7 a.m. to 6 p.m.
• Saturday, April 12: Call Center hours will be 8 a.m. to noon.  

The Call Center can be reached in the local Phoenix area at: 

602-255-3381

or Toll-free (International calls and those from area codes 520 and 928 only): 

800-352-4090

Extended hours are not available for business taxpayers, who can receive assistance during normal business hours or general guidance through Live Chat.

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