If you have included your email address on your claim form, we will send you an acknowledgement receipt, within 14 business days of the date your claim was received, with the asset information that is known to us.
Review Process - We process all claims in the order received. The number of claims received before yours determines how quickly yours is processed. While Arizona law gives us 90 days to make a decision, we are currently processing claims at an average of 70 days. When it is your turn, a claim specialist will to process your claim by carefully reviewing the forms you sent us to identify each claimant and all the assets being requested, carefully searching our records to find all the properties being held for you, and studying the evidence you submitted to confirm identity, authority and ownership.
Additional Evidence Required - If any additional evidence is required, your specialist will contact you in writing or by telephone to explain what they need. At this time and until your specialist reviews your claim, which occurs in the order received, we do not know if what you sent is sufficient or if we will need additional information.
Approved Claims - We will deliver your money to you in the form of a physical check, within 30 days from the date that we approve your claim. Along with your payment, you will receive a report giving you all the information that we have about the property we are returning to you.