Unclaimed Asset Owner Location Efforts

​Reuniting owners with their lost assets is the heart of all unclaimed property law and our program’s primary goal. The Arizona Unclaimed Property Program vigorously performs its duty to locate and return the property in our custody to the proper owner. We are currently reaching out to individuals who may have a lost asset in our custody; based on research of the information reported to us with the asset.

You may have received a letter, or an email that you want to determine is actually from a state government official and is not fraudulent. This is the appropriate response as there are, unfortunately, a growing number of deceptive unclaimed property schemes.

This page provides necessary tools and information to help determine the legitimacy of correspondence you may have received, to collect your unclaimed property, and/or avoid falling victim to a scam.

• The Arizona Unclaimed Property Program will never use text messages, postcards or faxes to inform you about unclaimed property or communicate with you about claim status. Read More

• The Arizona Unclaimed Property Program does not charge a fee. As a consumer protection, the State charges nothing and will never ask for your credit card or banking information. 

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Arizona Unclaimed Property Location Correspondence

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• Official location correspondence from the State of Arizona will never include the source, amount, or nature of the illustration asset. This information is considered confidential by state law.

• Email correspondence will only come from the address [email protected] secured by Virtru software with the title “Arizona Unclaimed Property Program Official Outreach – Invitation to Claim.”

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Official Points of Contact

While a fraudster may copy correspondence using letterhead that looks official, you can protect yourself and the evidence we need by releasing this information only at official points of contact. Under no circumstances will Arizona Unclaimed Property Program staff ask you to send or share confidential information anywhere but these official contact points. 

Email: [email protected]     Telephone: (602) 364-0380    Facsimile: (602) 542-2089 

Mailing address: 
Arizona Department of Revenue Unclaimed Property Unit 
PO Box 29026 
Phoenix AZ 85038 

Drop-Off Box: 
Arizona Department of Revenue Lobby 
1600 W. Monroe St. 
Phoenix AZ 85007

• If you choose to hand-deliver your claim form and evidence at the drop-box, you must understand that to keep you and our staff safe during this pandemic, we are following CDC recommended precautions. We only offer a contactless drop-box where you can deliver your documents in a sealed envelope through our box.

• While we do have a fax machine available, it is important to note the following:

  • Facsimile is old technology; we often receive unreadable items. These items are disregarded and will not be accepted as a claim nor create a submission date.

  • Facsimile images of evidence, such as identification and vital records, are often not clear enough to provide acceptable proof.

  • The fax machine utilizes one phone line; if busy, your only recourse is to keep trying.

  • The fax machine is only powered on from 8 a.m. to 5 p.m. Arizona time zone Monday through Friday, excepting State holidays.

• Once your claim is assigned to a specialist for review, they may contact you from their official state government email account; this account will always have the suffix of @azdor.gov.  They will further confirm their official status by providing the claim number assigned to you by the Arizona Unclaimed Property Program (this is not the property ID number). These communications will be secured with Virtru software.

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Information Location Letter/Email Recipients Need