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Best ADOR Resources for Taxpayers

August 13, 2020

The Arizona Department of Revenue (ADOR) has fully implemented taxpayer support services that may be accessed by computer or phone, reducing the need for customers to travel or in-person service at any of ADOR’s lobbies.

To protect the health of staff and customers alike, taxpayers are strongly encouraged to use these resources before considering whether it is necessary to make an appointment to come to an ADOR office location in person.

A drop-box is available at the three ADOR locations for payments, forms, applications, and returns without an appointment. Items are collected throughout the day and taxpayers can receive a submission confirmation by including their email address on the top of the envelope.

ADOR offers several options to meet tax obligations and obtain information from the comfort of a person's home.


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Where’s My Refund

Taxpayers can check refund status online on by selecting “Where’s My Refund.”


Individual Income Tax

ADOR encourages customers to use electronic file and pay options. The website is equipped for paying state individual income taxes under the “Make a Payment” link.



Taxpayers can pay their liability in full or make partial payments at Additionally, taxpayers can request a monthly installment plan by filling out Form 140-IA*.


Corporate Income Tax

Corporations needing guidance can visit the Corporate Income Tax page. Corporations that plan to prepare their own income tax returns and electronically file should check the Approved Vendors List.


Property Tax

Property tax in Arizona is assessed and administered in each individual county. Property taxes are paid to the county treasurer’s office. Contact the county treasurer where the property is located for payment options and online services.


Transaction Privilege Tax

Businesses can register, file and pay transaction privilege tax on The Quick Reference page is a helpful online resource with tips for filing and paying online. 


Unclaimed Property

ADOR holds unclaimed property as a custodian for the rightful owner. Customers entitled to assets can do a free search and make a claim at


Live Chat

ADOR Live Chat is available Monday through Friday from 7 a.m. to 6 p.m. to answer inquiries for general questions and offers navigational guides in real-time on and



Make appointments, submit forms, correspondence, and questions by sending an email to [email protected]. Expected average response to emails by ADOR staff within three business days.



Telephone support is available 8 a.m. – 5 p.m. Monday through Friday. To contact a specific department, please see the Contact Us page. 


ADOR encourages customers to use the alternative contact methods and online services before scheduling an appointment.


Thursday, August 13, 2020


*An individual can request a monthly installment plan by visiting