Individual Income Tax Filing Assistance

Filing individual income tax returns in Arizona can be challenging, especially when it comes to filing, taxable income determination, residency, documentation, credit, deductions and more. Therefore, the Arizona Department of Revenue (ADOR) is here to help with some of the more common topics associated with the filing process.

We have three office locations.

Hours of operation are Monday through Friday, 8 a.m. – 5 p.m. (MST). Arizona tax forms are available at all locations.

Taxpayer assistance is available to customers at our Phoenix and Tucson locations. However, our Mesa location is limited to providing service for licensing of businesses and making payments. Taxpayers who require assistance with a billing they received or other tax related issues should be referred to the Phoenix or Tucson location.

Additional Resources

• View PDF Reference Guide for Arizona State Tax Return Preparation
• Step-By-Step Guide for Individual Income Tax Payment Online
• Tutorial: Checking Refund Status and Paying Individual Income Tax Using AZTaxes.gov
• Internal Revenue Service (IRS): Free Tax Return Preparation for Qualifying Taxpayers
• Internal Revenue Service (IRS): Find a Volunteer Income Tax Assistance (VITA) or Tax Counseling for the Elderly (TCE) Site Near You
• Internal Revenue Service (IRS): What to Bring to Your Local VITA or TCE Site  
• Internal Revenue Service (IRS): Volunteer Recruitment - Become a Community Tax Volunteer
• City of Phoenix: VITA
• Forms Technical Information