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FAQ During Tax Season

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Small Business Income

 

Individual Income Tax

What is the deadline for tax year 2021 individual income tax returns?

April 18, 2022

 

How do I cancel the payment and schedule it for a later date?

Payments can be canceled until 5:00 pm (MST) on the business day prior to the requested withdrawal date. Payments that can be canceled include payments made through e-filed returns and payments made on AZTaxes.gov.

Payment through vendor: If the payment was scheduled through an electronic filing program, visit www.AZTaxes.gov, select Cancel a Payment, and select Efile as the Payment Type. Data required is SSN, filing status, tax year and payment amount.

Payment by individual: If the payment was scheduled on AZTaxes.gov, select Cancel a Payment, then select the Payment type. A confirmation number is required. For payments by paper, ADOR will process the check when it is received and does not hold it for processing at later dates. For paper checks, remember to include the following:

  • Tax ID (License, EIN, and SSN#)
  • Tax Period
  • Tax Type

 

Do I need to file my tax returns by April 18 to claim the 2021 qualifying charitable organization or school contribution tax credit?

Taxpayers can claim the credit on the 2021 income tax return if you file after April 18, but the donation must be made on or before April 18, 2022. If you make a donation after April 18, you may claim it on the 2022 tax return.

 

What is the due date for individual income tax returns for taxpayers who received an extension?

The filing extension provides an extension to file the 2021 Arizona individual returns. The extension due date for individual returns is due October 17, 2022.

The federal individual returns are due October 17, 2022.

Make individual income tax payments on AZTaxes.gov, which does not require registration.

 

What is the due date for calendar corporate income tax returns for businesses that received an extension?

The filing extension provides a 7-month extension to file the 2021 Arizona corporate returns (Forms 120, 120A, 99T, and 99M). The extension due date for calendar year corporate Arizona returns is due November 15, 2022.

The federal calendar year corporate returns (except S Corporations) are due October 17, 2022.

Corporate income tax payments can also be made on AZTaxes.gov, but registration is required.

 

What is the due date for fiduciary tax returns for taxpayers who received an extension?

The filing extension provides an automatic 5 1/2 month extension to file the 2021 Arizona fiduciary returns. For calendar year end filers, the extension due date for fiduciary Arizona returns is due September 30, 2022.

The federal calendar year fiduciary returns are due October 17, 2022.

 

What if I am unable to file and pay my income tax return?

Taxpayers anticipating they will need more time beyond the April 18 deadline to file state income taxes should consider filing for an extension by submitting Arizona Form 204 by April 18.

 

How do I set up a payment plan?

If unable to pay tax liability in full, an individual can request a monthly installment plan by visiting AZTaxes.gov. Under the Individual menu, select Request a Payment Plan. This feature will make it faster and easier to set up a payment plan. Be sure to read the terms and conditions.

 

What if I have a payment plan with the department?

Please call Collections, who handle the payment plans, to check on your balance or for assistance at (602) 542-5551.

     

    How do I cancel the payment and schedule it for a later date?

    Payments can be canceled until 5:00 pm (MST) on the business day prior to the requested withdrawal date. Payments that can be canceled include payments made through e-filed returns and payments made on AZTaxes.gov.

    Payment through vendor: If the payment was scheduled through an electronic filing program, visit www.AZTaxes.gov, select Cancel a Payment, and select Efile as the Payment Type. Data required is SSN, filing status, tax year and payment amount.

    Payment by individual: If the payment was scheduled on AZTaxes.gov, select Cancel a Payment, then select the Payment type. A confirmation number is required. For payments by paper, ADOR will process the check when it is received and does not hold it for processing at later dates. For paper checks, remember to include the following:

    • Tax ID ( License, EIN, and SSN#)
    • Tax Period
    • Tax Type

     

    Which address do I mail payments to?

    If you are sending your payment separate from the return, you should complete Arizona Form AZ-140V and send it with the payment to the address shown on Form AZ-140V. To avoid delays when sending a paper check, include your ID# (EIN, SSN#, or Lic#), the tax type, and return period on the check with the appropriate voucher. Without the voucher and information on the check, ADOR must research to process your payment accurately. Find vouchers at https://azdor.gov/forms/payment-vouchers.

     

    Why has my paper check not been cashed by ADOR yet? 

    Before contacting the Arizona Department of Revenue (ADOR) regarding an uncashed paper payment, check with your financial institution to verify if the check has cleared your account. Allow ADOR 8-10 weeks to process the check before calling or emailing the Department. 

    If the full payment is postmarked by the due date, you will not accrue late-payment penalties. 

    In the future, ADOR encourages taxpayers to make payments on AZTaxes.gov. Electronic payments can be scheduled for a later date and are free for e-check. If a payment has been mailed, do not send a duplicate check electronically.

     

    Where do I mail my tax return?

    Depending on if you are expecting a refund or have tax due, you can find the mailing address for income tax returns: https://azdor.gov/contact-us/mailing-addresses.

     

    Is there a deduction for 529 plan payments for 2021?

    For tax year 2021, taxpayers may subtract the amount contributed during the year up to a total of $2,000 per beneficiary ($4,000 for a married couple filing a joint return.) If you are married filing separate returns, either you or your spouse may take the subtraction, or you may divide it between you, but the total subtraction taken by both of you cannot be more than $4,000 per beneficiary.

     

    Is there a deduction for 529A ABLE Accounts for 2021?

    In addition to the allowable subtraction for contributions to a 529 College Savings Plan, certain individual taxpayers may also take a subtraction for contributions made during the taxable year to a 529A, Achieving a Better Life Experience Account (ABLE), during the taxable year on behalf of the designated beneficiary to the extent that contributions were not deducted in computing federal adjusted gross income.

    For tax year 2021, taxpayers may subtract the amount contributed during the year up to a total of $2,000 per beneficiary ($4,000 for a married couple filing a joint return.) If you are married filing separate returns, either you or your spouse may take the subtraction, or you may divide it between you, but the total subtraction taken by both of you cannot be more than $4,000 per beneficiary.

     

    How much does it cost to pay Arizona income tax with a credit card?

    2.35% convenience fee, minimum of $1.50, to make a tax payment with a credit card. $3.50 convenience fee to make a tax payment with a debit card. Note: To determine if you have a Visa Corporate debit card or a Visa Consumer branded debit card, please contact your financial institution that issued the card.

     

    Can I claim my nephew or niece as a dependent?

    You may be able to depending on if you meet the qualification from the IRS.

     

    Does a retired person pay Arizona income tax?

    It depends on your gross income. In the state of Arizona, full-year resident or part-year resident individuals must file a tax return if they are:

    • Single, married filing separately or head of household and the Gross Income (GI) is at least $12,400;
    • Married and filing jointly and the GI is at least $24,800.

     

    Where is my refund?

    You can find information on where your refund is at https://azdor.gov/individual-income-tax-filing-assistance/wheres-my-refund.

     

    How can I confirm if an organization is a certified qualifying charity?

    To confirm certified qualifying charities and more information on QCO and QFCO tax credits, visit https://azdor.gov/tax-credits/contributions-qcos-and-qfcos.

     

    Can I claim a tax credit for any charitable organization I choose?

    A taxpayer can only claim a tax credit for donations made to certified charities from the list for the year in which the donation was made. For example, donations made during 2021 must be to a charity shown on the 2021 QCO or QFCO list. To confirm certified qualifying charities and more information on QCO and QFCO tax credits, visit https://azdor.gov/tax-credits/contributions-qcos-and-qfcos.

     

    Is there a required code to claim the tax credits for contributions?

    Yes, once confirming an organization is certified, taxpayers are required to use the “QCO Code” or “QFCO Code” to claim the tax credits for contributions. For more information on Arizona’s charitable tax credits and what forms to use, go to https://azdor.gov/tax-credits.

     

    Do I have to enter my driver's license or state-issued identification number when I e-file?

    In an ongoing effort to protect taxpayers from identity theft, the IRS, state tax agencies and the tax industry are asking for driver’s license numbers or state-issued identification numbers. Providing this information helps verify identity and can prevent unnecessary delays in tax return processing.

     

    Can I deduct my home office deduction since working from home during COVID?

    Only self employed taxpayers may claim a home office deduction.

     

    Where can I find the tax conformity FAQs?

    The tax conformity FAQs can be found on this page.

     

    Are the Return to Work Bonuses taxable in Arizona? 

    Yes. Taxpayers who receive the Return to Work Bonus should receive a Form 1099-G from the Arizona Department of Economic Security (DES) in early 2022 to report this payment on their 2021 federal income tax return. 

     

    Additional Questions

     

    Are ADOR offices open?

    In light of COVID-19, the Arizona Department of Revenue has temporarily modified current services in an effort to protect the health and safety of its customers and employees while continuing to provide information and support to Arizona taxpayers.

    Customers requiring in-person assistance can make an appointment with a department representative at ADOR’s locations in Phoenix, Mesa, and the Southern Regional Office in Tucson. They can do this by emailing [email protected].

    A drop-box is available at the three ADOR locations for payments, forms, applications, and returns without an appointment. Items are collected throughout the day and taxpayers can receive a submission confirmation by including their email address on the top of the envelope.

    Online Filing and Call Center Assistance
    ADOR also offers a Live Chat feature, which is available online Monday through Friday from 7 a.m. to 6 p.m. to answer inquiries for general questions and offers navigational guides in real-time.

    Customers seeking information on particular private taxpayer matters or confidential account information can speak to our Customer Care Center at (602) 255-3381 or 800-352-4090.

     

    May I drop a tax return off at ADOR offices?

    Yes, a drop-box is available at the three ADOR locations for payments, forms, applications, and returns without an appointment.

     

    I am having issues with AZTaxes; paying my income payment or requesting a payment plan?

    For issues logging in, filing or paying taxes, use these troubleshooting tips: Try another browser, edit your bookmarks or clear your internet history and cache.

     

    I am having issues downloading the income tax forms online, what is the issue?

    The most compatible browsers for this form are Internet Explorer or Mozilla Firefox. If you are using Google Chrome or Safari and see a blank/warning/error message, please view the form within your computer's Download folder instead of online.

    Please ensure you download and open the form from your computer folder using Acrobat, as you will encounter issues when viewing and filling it out within your internet browser.

    Fillable forms are in PDF format and contain JavaScript coding, which does not operate properly in internet browsers.

    For more forms technical help, see https://azdor.gov/forms/forms-technical-information.

     

    How do I file a Power of Attorney?

    You can file the Power of Attorney forms at https://azdor.gov/forms/poa-and-disclosure-forms. You can email, fax, or mail the form to ADOR as shown in the instructions.

     


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