Income Tax Filing Assistance

Filing individual income tax returns in Arizona can be challenging, especially regarding filing, taxable income determination, residency, documentation, credit, deductions, and more. Therefore, the Arizona Department of Revenue (ADOR) is here to help with some of the more common topics associated with the filing process.

The Arizona Department of Revenue follows the Internal Revenue Service (IRS) announcement regarding the start of the electronic filing season. Because Arizona electronic income tax returns are processed and accepted through the IRS first, Arizona’s electronic filing system for individual income tax returns depends on the IRS' launch date.

Remember, the starting point of the Arizona individual income tax return is the Federal Adjusted Gross Income. 

Electronically filed individual income tax returns will be processed once electronic tax season opens. Also, tax software companies may produce tax filings before the IRS' launch date, but taxpayers will not receive an acceptance notice until electronic tax season opens. Please refer to the E-File Service page for details on the e-filing process.

We have three office locations. Arizona tax forms are available at all locations.

Taxpayer assistance is available to customers at our Phoenix and Tucson locations. However, our Mesa location is limited to providing service for licensing of businesses and making payments. Taxpayers who require assistance with a bill they received or other tax-related issues should be referred to the Phoenix or Tucson location.


Additional Resources

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Forms Technical Information

Individual Tutorials

  • Viewing your 1099-G, Where's My Refund, making and cancelling your individual income payments using
  • Checking Refund Status and Paying Individual Income Tax Using
  • Requesting a payment plan through
  • Authorizing the Department to disclose tax information and appointing a representative on tax matters using the Arizona Form 285 series.


Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE)